YDIK HEALTHCARE PRODUCTS LLP

Website: ydiknaturecares.com

1. OVERVIEW

YDIK Healthcare Products LLP (“YDIK”, “Company”) is committed to conducting its Direct Selling business in accordance with the Consumer Protection Act, 2019, Consumer Protection (Direct Selling) Rules, 2021, and all other applicable laws.

The Company places utmost importance on consumer protection, ethical business practices, and regulatory compliance. To safeguard the interests of consumers, distributors, and the Company, YDIK maintains a policy for suspension and de-listing of Independent Distributors who violate Company policies, applicable laws, or ethical business standards.

2. APPLICABILITY

This Policy shall apply to all:

• Independent Distributors
• Sales Leaders
• Network Leaders
• Business Associates
• Direct Sellers
• Authorized Participants in the YDIK Business Opportunity

registered with YDIK Healthcare Products LLP.

3. OBJECTIVE

The objectives of this Policy are:

• To protect consumer interests.
• To maintain ethical direct selling practices.
• To prevent fraud, misrepresentation, and unfair trade practices.
• To ensure compliance with Company policies and applicable laws.
• To preserve the integrity and reputation of YDIK Healthcare Products LLP.

4. APPLICABLE LAWS

This Policy is governed by:

• Consumer Protection Act, 2019
• Consumer Protection (Direct Selling) Rules, 2021
• Consumer Protection (E-Commerce) Rules, 2020
• Information Technology Act, 2000
• Indian Contract Act, 1872
• Any other applicable laws, rules, regulations, and government guidelines

5. WHO IS A DE-LISTED DISTRIBUTOR?

A “De-Listed Distributor” means an Independent Distributor whose distributorship, membership, authorization, or business rights have been suspended, terminated, or cancelled by YDIK Healthcare Products LLP due to violation of Company policies, ethical standards, or applicable laws.

The Company shall maintain a Register of De-Listed Distributors for compliance and internal monitoring purposes.

6. GROUNDS FOR DE-LISTING

A Distributor may be suspended or de-listed for any of the following reasons:

6.1 Violation of Company Policies

• Violation of the Code of Conduct.
• Violation of Distributor Agreement.
• Violation of Compensation Plan policies.
• Violation of compliance requirements.

6.2 Fraudulent or Unethical Activities

• Fraud.
• Forgery.
• Identity manipulation.
• Submission of false documents.
• Misrepresentation of products.
• Misrepresentation of business opportunities.
• Unauthorized collection of money.

6.3 Consumer Misconduct

• Harassment of consumers.
• Coercive sales tactics.
• Misleading representations.
• Unfair trade practices.
• Refusal to address customer complaints.
• Refusal to follow refund or return policies.

6.4 False Product Claims

• Making unauthorized health claims.
• Making disease cure claims.
• Making medical claims not approved by the Company.
• Publishing misleading advertisements.

6.5 Misrepresentation of Income Opportunity

• Promising guaranteed income.
• Promising fixed earnings.
• Exaggerating income potential.
• Using misleading lifestyle claims.
• Creating false success stories.

6.6 Unauthorized Selling Activities

• Selling products through unauthorized channels.
• Selling products on online marketplaces including Amazon, Flipkart, Meesho, Snapdeal, IndiaMart, or similar platforms without written authorization from the Company.
• Selling products below prescribed pricing policies.
• Unauthorized export or cross-border sales.

6.7 Pyramid Scheme or Money Circulation Activities

A Distributor shall be immediately subject to disciplinary action if found:

• Promoting a pyramid scheme.
• Participating in a money circulation scheme.
• Recruiting individuals solely for enrollment incentives.
• Engaging in activities prohibited under applicable laws.

6.8 Criminal, Legal or Regulatory Issues

• Conviction for fraud or financial crimes.
• Bankruptcy proceedings affecting business integrity.
• Any conduct that may adversely affect the Company’s reputation.

6.9 Non-Activity

The Company may review and deactivate Distributor IDs that remain inactive for a continuous period determined by Company policy.

6.10 Competing Direct Selling Businesses

A Distributor may be subject to disciplinary review if found actively promoting, operating, recruiting for, or representing another competing Direct Selling, MLM, or Network Marketing organization in a manner that creates conflict of interest with YDIK.

6.11 Defamation and Business Interference

• Defaming the Company.
• Defaming Company management.
• Defaming other Distributors.
• Spreading false information.
• Encouraging rebellion against Company policies.
• Creating disruption within the Distributor network.

6.12 Non-Compliance with Consumer Protection Rules

A Distributor may be de-listed if he/she:

• Visits consumers without proper identification.
• Visits consumers without appointment or consent.
• Uses unauthorized promotional materials.
• Makes unauthorized product or business claims.
• Violates Consumer Protection (Direct Selling) Rules, 2021.

6.13 Any Other Ground

The Company reserves the right to suspend or de-list a Distributor for any conduct that is detrimental to the Company’s interests, consumers, business operations, legal compliance, or reputation.

7. EFFECT OF DE-LISTING

Upon de-listing:

Distributor shall not:

• Purchase products as a Distributor.
• Sell products as a Distributor.
• Sponsor or recruit new Distributors.
• Participate in incentive programs.
• Receive bonuses, commissions, or rewards.

Company may:

• Suspend Distributor privileges.
• Remove Distributor access from Company systems.
• Remove Distributor from active records.
• Transfer status to the De-Listed Distributor Register.

8. DE-LISTING PROCEDURE

Step 1 – Investigation

The Company shall review complaints, reports, evidence, and compliance concerns.

Step 2 – Show Cause Notice

A written notice shall be issued to the concerned Distributor specifying:

• Nature of violation.
• Relevant evidence.
• Time allowed for response.

Step 3 – Opportunity to Respond

The Distributor shall be given a reasonable opportunity to:

• Submit explanations.
• Present supporting documents.
• Clarify the allegations.

Step 4 – Review by Company

The Compliance Department or authorized Company committee shall review:

• Complaint.
• Evidence.
• Distributor response.
• Applicable policies.

Step 5 – Decision

Based upon the review, the Company may:

• Close the matter.
• Issue a warning.
• Suspend the Distributor.
• Terminate the Distributor.
• Permanently de-list the Distributor.

The Company’s decision shall be final and binding.

9. LEGAL ACTION

In serious cases involving fraud, forgery, financial loss, defamation, consumer harm, or violation of law, YDIK Healthcare Products LLP reserves the right to:

• Initiate civil proceedings.
• Initiate criminal proceedings.
• Report the matter to regulatory authorities.
• Recover losses and damages.

10. POLICY REVIEW

The Company may modify, amend, update, or replace this Policy at any time.

The latest version published on the official website shall prevail.

11. CONTACT DETAILS

YDIK Healthcare Products LLP

Website:
www.ydiknaturecares.com

Email:
ydikcare@gmail.com

Customer Care:
+91 81600 91274

Address:
Rambhai Estate, Aslali,
Ahmedabad, Gujarat, India

YDIK Healthcare Products LLP
“Better, Safer & Faster”